Articles on: Common Questions

About Invoices

About Invoices

1. Where do I download the invoice?

Please navigate to "Profile - Invoice - Download." The invoice will be sent to your email and please check your spam box.

2. How can I change the information on the invoice?

Please contact our online customer service and send us the information, and we will update your invoice for you.

3. When I click download invoice and it doesn't respond, how can I fix it?

If you are using Chrome, this sometimes happens because Chrome may block it for security reasons. We recommend that you retry in another browser or in a new incognito window.

Updated on: 09/27/2023

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